Shipping Policy

The Cuddly One works with manufacturers across the world to provide the best possible products. All orders could be delivered to you from anywhere across the world. Order tracking is provided for all orders (except free products, ordered before June 9th 2020).

As products are shipped from various locations, it normally takes 7-30 days for items to arrive (applicable to items that are not free). Most of the time it arrives quicker, but please be advised that The Cuddly One is not in control of the shipping process.

You can shop with us from anywhere around the globe!

United States 7-25 days
Canada 15-30 days
United Kingdom 7-21 days
7-30 days
7-30 days
Worldwide 14-35 days


*Standard Shipping option for FREE items may take anywhere between 3-8 weeks during the widespread situation. If you didn't receive your product after 8 weeks, please CONTACT US. We will immediately reship your order.

*Update June 9th 2020: All orders after June 9th 2020 (even free) have full tracking available and shorter shipping times (1-4 weeks, depending on the country).

Replacements are sent for lost or damaged items, up to 14 days after receiving.
These are typical shipping times, please be advised they may vary on some occasions.

Shipments may be delayed to some countries due to the current situation. However, in most cases cargo transport is not affected.

Items are sent in multiple packages, often with different timing. That is to speed up the process. Don't be alarmed if all of your items don't arrive together.